Terms of Service

Last Updated: November 1, 2026

Welcome to Forma. These Terms of Service govern your access to and use of our website, products, and services. By visiting our website or making a purchase, you agree to be bound by these terms.

Please read these terms carefully before using our website.

1. General Conditions

By using this website, you confirm that you are at least the age of majority in your state or province of residence, or that you have permission from a parent or legal guardian to use this website.

You agree not to use our products or services for any unlawful or unauthorized purpose.

We reserve the right to refuse service, restrict access, or cancel orders where permitted by law, including in cases involving suspected fraud, abuse, or violations of these terms.

2. Products and Descriptions

Forma makes reasonable efforts to ensure that product descriptions, images, specifications, and other information displayed on our website are accurate and current.

However:

• Product colors may vary slightly depending on your screen or device.

• Product images may include styling or presentation elements that are not included with the purchase.

• Specifications and product details may change as products are updated.

• We do not guarantee that every product description or website detail will always be completely error-free.

If a product does not match its description or is defective, your rights under applicable consumer protection laws remain unaffected.

3. Pricing and Payments

All prices are displayed in the currency indicated at checkout unless otherwise stated.

We reserve the right to change product prices, promotions, and offers at any time without prior notice. Any price change will not affect an order that has already been accepted, except where an adjustment is required by law or agreed upon with the customer.

By submitting an order, you confirm that:

• The payment information provided is accurate and authorized.

• You are authorized to use the selected payment method.

• You agree to pay the displayed purchase price, applicable taxes, shipping fees, and other disclosed charges.

Payments are processed through secure third-party payment providers. Forma does not directly store complete payment card details.

4. Orders and Order Acceptance

Submitting an order does not automatically guarantee acceptance.

We reserve the right to refuse, limit, or cancel orders where permitted by law, including when:

• A product is unavailable.

• Pricing or listing information contains an obvious error.

• Payment cannot be authorized.

• An order appears fraudulent or unauthorized.

• We identify suspected resale or purchasing abuse.

If an order is canceled after payment has been received, an appropriate refund will be issued to the original payment method.

5. Shipping and Delivery

Shipping estimates and delivery timeframes are provided for informational purposes and are not guaranteed unless expressly stated.

Delivery times may be affected by circumstances outside our reasonable control, including carrier delays, customs processing, weather, supply disruptions, and other unforeseen events.

Customers are responsible for providing accurate shipping information at checkout.

Forma is not responsible for delivery delays caused by incorrect addresses supplied by customers or circumstances beyond our reasonable control. This does not limit any rights you may have under applicable consumer protection laws.

Please refer to our Shipping Policy for additional information.

6. Returns and Refunds

Our return and refund procedures are outlined in our separate Returns & Refund Policy.

Forma currently offers a 90-day return window for eligible products, provided that items are unopened, unused, and returned in their original packaging with all included components.

All return requests must follow the instructions provided by our customer support team.

Nothing in these terms limits any mandatory refund, replacement, or other consumer rights provided by applicable law.

7. Product Use and Safety

Our products are intended for their described consumer purposes and should always be used according to the supplied instructions.

Customers are responsible for:

• Reading and following product instructions.

• Using products appropriately and as intended.

• Stopping use if discomfort, irritation, or an unexpected reaction occurs.

• Seeking professional guidance when they have questions about whether a product is appropriate for them.

Forma products are not intended to diagnose, treat, cure, or prevent medical conditions unless expressly stated and legally authorized.

Product information provided on our website is for general informational purposes and is not a substitute for professional medical advice.

8. Intellectual Property

All content on this website, including logos, brand names, product images, graphics, text, designs, and other materials, is owned by or licensed to Forma unless otherwise indicated.

You may not reproduce, distribute, modify, publish, or commercially exploit any website content without our prior written permission.

Unauthorized use of our intellectual property is prohibited.

9. Prohibited Uses

You agree not to use our website or services to:

• Violate applicable laws or regulations.

• Engage in fraudulent or misleading activity.

• Interfere with website security or functionality.

• Attempt unauthorized access to our systems.

• Upload malicious code, viruses, or harmful material.

• Copy, scrape, or exploit website content without authorization.

• Harass, threaten, or harm others.

• Misrepresent your identity or payment information.

We reserve the right to restrict or terminate access for violations of these terms, where legally permitted.

10. Third-Party Services and Links

Our website may include links, tools, or services provided by third parties.

These services are operated independently, and Forma does not control or guarantee their availability, accuracy, security, or practices.

Your use of third-party services may be subject to separate terms and privacy policies.

11. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website and services are provided on an "as available" basis.

We do not guarantee that:

• Our website will always be available without interruption.

• All website information will be completely accurate or error-free.

• The website will always be free from technical issues or security vulnerabilities.

Nothing in this section excludes warranties or consumer rights that cannot legally be excluded under applicable law.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Forma will not be liable for indirect, incidental, special, exemplary, or consequential damages arising from your use of our website or products.

This includes, where legally permitted, loss of profits, loss of data, business interruption, or other indirect losses.

Nothing in these terms excludes or limits liability for fraud, intentional misconduct, gross negligence where prohibited, personal injury caused by negligence where liability cannot legally be excluded, or any other liability that cannot be limited under applicable law.

13. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Forma harmless from third-party claims, liabilities, damages, and reasonable expenses arising from your unlawful use of our website, violation of these terms, or infringement of another party's rights.

This provision does not apply to the extent a claim results from Forma's own unlawful conduct or where such indemnification is prohibited by law.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

By using our website, you acknowledge that you have had the opportunity to review our Privacy Policy.

15. Governing Law

These Terms of Service are governed by the laws applicable in the jurisdiction where Forma operates, without regard to conflict-of-law principles, except where mandatory consumer protection laws provide otherwise.

Any disputes will be handled by courts with appropriate jurisdiction, subject to applicable consumer rights.

16. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes will become effective when posted on this page, with the updated date shown at the top.

Your continued use of our website following the publication of changes constitutes acceptance of the revised terms to the extent permitted by law.

17. Contact Information

If you have questions regarding these Terms of Service, your order, or our policies, please contact us through the chat box on our website.

Our website chat box is the quickest way to reach our support team.

Brand: Forma

Website: Your official Forma storefront